Enterprises need—more than ever—leaders that understand the importance of connecting with people. Command and control is no longer a suitable way for leaders to run their organisations. Brené Brown’s (2012) suggests that “We are hardwired for connection, curiosity and engagement. When learning and working are dehumanised –
We have experienced the most disruptive year in modern times. I have not met anyone who has not been affected in one way or another by the pandemic. In all of these disruptions, the world of work has become increasingly impersonal and clinical, lacking a sense of